Here at the Support Agency, we believe that each individual is the expert in their own life – our skills and experience are to support each individual in reaching their goals. We understand that the NDIS can be a bit of a minefield, but we have the expertise to help people navigate the system.
We’re passionate about capacity building; we want to guide you and teach you the skills to navigate the system independently. We have the knowledge and patience to teach you if you want to learn.
If you don’t feel ready, we’ll continue to support you and provide assistance where required.
Meet the team
Different stories. Different backgrounds.
“I’m incredibly interested in furthering my education in social services, and I’ve finally found a career that encompasses my strengths but is also extremely rewarding.”
Specialist Support Coordinator
Ashlea holds a Diploma in Disability, a Bachelor’s degree in Community and Human Services, and a Masters in Social Work. Starting her career in disability pre the rollout of the NDIS, Ashlea has worked in Support Coordination since the inception of the role and has kept across all of the changes along the way. Ashlea works in collaboration with her vast network of providers, DCJ, and NSW Health to ensure individuals reach their goals and live life with the least barriers and restrictions possible. Additionally, she is now a proud member of the Australian Association of Social Workers.
“In my 10+ years working in the sector I have supported a vast array of individuals, I am especially passionate about working with people with complex psychosocial disabilities to ensure they are living a meaningful life in the community.”
“I have amassed diverse experience in support needs, but I am zealous about offering personalised support to participants, enabling them to attain their goals.”
Senior Psychologist & Behaviour Support Practitioner
“I am committed to providing a compassionate and accountable approach to those under my care, and the achievements of my participants continuously humble me. I am dedicated to my role and find great fulfilment in my work.”
Behaviour Support Practitioner & Counsellor
Eka is a registered counsellor with the Australian Counselling Association, holding a Master of Counselling degree. She currently serves as a Behaviour Support Practitioner & Counsellor at Support Agency. With a diverse background in aviation, graphic design, and fashion e-commerce, Eka brings 18 years of experience and a wealth of knowledge to her role. Her approach to counselling is rooted in humanistic principles, emphasizing free will, dignity, and self-efficacy. Eka advocates for the person-centred approach to healthcare, focusing on understanding individuals’ biopsychosocial configurations throughout their lives. Her research explores Complex Posttraumatic Stress Disorder and its impact on individuals’ well-being.
“The past may shape us, but it does not have to define us. I aim to help guide individuals towards hope and holistic well-being.”
Registered Music Therapist & Behaviour Support Practitioner
Bec joined the Support Agency in a combined role of Behaviour Support Practitioner and Music Therapist. She boasts over 25 years of invaluable experience within the disability sector. Her qualifications include a B. Arts in Psychology, a B. Music degree, a Graduate Diploma in Music Therapy, and a Diploma in Management. Additionally, Bec has maintained her Registered Music Therapist status for over two decades and holds active registration with the Australian Music Therapy Association.
“I am committed and passionate about people living with disabilities having all the supports and opportunities they require to live their best life.”
Behaviour Support Practitioner
“I’m dedicated to positively impacting the lives of children with additional needs and challenging behaviours. Volunteering at a crisis helpline taught me the importance of compassion and kindness in supporting others. With every interaction, I strive to bring empathy and support to those around me.”
Behaviour Support Practitioner
“I am committed to empowering individuals with disabilities through a personalised approach prioritising understanding, kindness, and meaningful support.
“My favourite thing about working for Support Agency is that I feel like my work assists people to achieve their aspirations. It is a gratifying job with the potential to add significant value to others’ lives.”
“I have a great interest in furthering my skills and knowledge within the support sector and look forward to achieving new goals.”
“I firmly believe that our actions, regardless of their magnitude, are crucial in supporting and empowering individuals with disabilities. It brings me immense joy to represent those who may require additional support in advocating for themselves.”
Grace is a Digital Marketing Manager at Support Agency, bringing her extensive experience in managing organic and paid advertising from several digital marketing agencies in Australia. After graduating with a Bachelor of Science in Computer Science, Grace started her career in an administrative role before transitioning to web development and eventually discovering her passion for digital marketing.
“Through experience, I have developed a sense of gratitude for all the opportunities that come my way. I am driven to give back to the community by supporting those facing challenges and helping them navigate their circumstances to achieve their goals.”