COVID-19 (also known as Coronavirus) has spread quickly around the world.
When an illness spreads around the word and affects many people, it is called a pandemic.
This document will help you understand COVID-19 and how we will help you during this COVID-19 pandemic.
This document should be read together with the Infection Control easy read document.
A virus is an illness that is spread quickly from one person to another.
COVID-19 is a virus and it can spread:
The most common signs of COVID-19 are:
A person with COVID-19 might have other, less common signs. Some less common signs of COVID-19 are:
Signs of COVID-19 might feel a lot like a cold or a flu.
The only way to know for sure if you have COVID-19 or not is to do a test.
If you think you might have COVID-19 please let us know.
We will help you lower the risk of catching COVID-19.
We will have infection control measures in place at all times (please read our Infection Control easy read for more information).
You can help stop the spread of COVID-19 by:
You and our workers might be required to wear a mask.
If you feel uncomfortable with wearing a mask please let us know. We are here to help.
You might need to get a COVID-19 test if:
The test will be done by a health professional (e.g. a doctor).
The health professional will put a small white rod into your nose or throat. Then, they will quickly pull it out again.
In one or two days, we will get the test results.
The test results will show if you have COVID-19 or not.
If there are many cases of COVID-19 nearby, we might need to go into lockdown.
Lockdown means that:
Lockdowns happen to stop everyone from catching COVID-19.
Everyone has to follow the rules of a lockdown.
This means that there may be times when you cannot do some of the things that you usually like to do, such as visit friends.
We will always explain the rules of a lockdown to you. We will tell you:
Even if there is a lockdown you will still get all the help that you need.
As much as possible, we will also help you to do things that you enjoy at home.
Isolation means not leaving your home except in an emergency or to get medical care.
You might have to go into isolation if you have COVID-19.
You might also have to go into isolation if you:
If you have to go into isolation we will always explain what will be happening.
If you are in isolation we will help to make sure that:
We understand that isolation can be stressful and make you feel sad.
Please let us know if you feel sad about anything. We are here to help.
If you need more questions about COVID-19 please let us know.
We will always give you the information you need.
You can also get more information from the NDIS.
If you need any help with contacting the NDIS, please let us know.