Accessing the NDIS can feel overwhelming — but you don’t have to do it alone. At Support Agency, we understand how stressful it can be to navigate the system and make sense of the paperwork. That’s why we’re here: to guide you step by step and make sure you get the support you need.
Around 4.3 million Australians live with a permanent or significant disability. The NDIS was created to provide funding and services that support independence, improve quality of life, and help people achieve their goals.
At Support Agency, our priority is helping you start your NDIS journey with clarity and confidence. Whether you’re applying for the first time or transitioning from another support system, we’ll guide you through the process from start to finish. We can help you:
Check your eligibility for the NDIS
Complete the required paperwork for your application
Gather evidence and reports to support your submission
Prepare for and attend your first planning meeting with you, so you get a plan tailored to your needs and goals
Manage your plan once approved, making sure you maximise your supports and understand how your funding is being used
01
Eligibility Check
Confirm if you meet the NDIS access requirements.
02
Gathering Evidence
Collect supporting documentation from doctors, specialists, or therapists.
03
Application Submission
Lodge your NDIS application with our assistance.
04
Planning Meeting
We’ll help you prepare and accompany you to ensure your goals are understood.
05
Plan Implementation
Once approved, we help you connect to supports and services.
06
Ongoing Support
We assist with reviews and make sure you get the most from your plan.
We put participants first — your goals guide everything we do
We make the NDIS simple by breaking down a complex system into clear steps
We are a registered NDIS provider, trusted across NSW for Support Coordination, Specialist Support Coordination, Behaviour Support, Psychology, and Music Therapy
Support Agency provides support across:
To access the NDIS, you must first meet the eligibility criteria:
After meeting the criteria set by the NDIS, Support Agency can assist you with the paperwork required by the NDIS and submit evidence that will support your application.
If you are already receiving support from other disability support services, the NDIA will contact you to discuss your transition to the NDIS. If you are eligible, your current disability supports and services will stay the same until you get your approved NDIS plan. This transfer process may be a difficult for you; Support Agency can help relieve the stress of understanding how the system works and help you in your transition to the NDIS.
Getting started with the NDIS doesn’t have to be overwhelming. With the right guidance, you can feel confident, prepared, and supported from day one.