Elevate Your Skills With Our Full Comprehensive Course

Special Offer this EOFY

Until June 30 ONLY! Limited slots

Elevate Your Skills With Our Full Comprehensive Course

This comprehensive training program will equip you with the knowledge and skills to provide exceptional support coordination services and take your career to the next level.

Unlock your potential with our
Full Comprehensive Support Coordination Course

Elevate your support coordination skills and propel your career forward with our comprehensive bundle of five dynamic courses. Take advantage of this extraordinary opportunity to save big and acquire the expertise you need to excel in the field.

Experience a revolutionary training program that sets a new standard in support coordination – nothing like it in the market!

Our Course Outline

If you would like to request the full course outline, please send us an email here.

The Support Coordination: The Basics course provides essential knowledge and skills for support coordinators, covering understanding funding categories, preparing for reviews, conducting reviews in reviewable situations or when there are changes in circumstances, collecting evidence, effective time management to meet KPIs, and adeptly juggling individuals in crisis and adapting to changing situations.

This course provides a comprehensive understanding of housing options and planning under the NDIS, covering SIL options and housing models, SDA, strategies for finding the right housing providers, gathering evidence to support housing needs, and the process of writing a person-centered housing plan.

This course explores the complexities of managing complex behaviours, understanding psychosocial disabilities such as schizophrenia, bipolar disorder, borderline personality disorder, anxiety, and depression, and delves into regulated restrictive practices (RRPs), including reporting procedures, the shared responsibilities of stakeholders, and strategies for appropriately tapering their use.

This course explores the principles of trauma-informed practice and person-centeredness, incorporating a discussion of both theories as well as differentiating empathy over sympathy.

The AAT (Administrative Appeals Tribunal) process course involves understanding when to submit an appeal, what documents to include, providing support in case conferences, clarifying what expenses can be charged for, and determining when it is advisable to seek legal representation.

Are you a driven support coordinator looking to accomplish more and make a significant impact?

Our carefully crafted courses focus on helping you hit your KPIs comfortably, maintain work-life balance, and establish effective boundaries with participants and stakeholders. Led by Specialist Support Coordinator and course presenter, Ashlea Grimley, our intensive training programs provide the freedom to unlock your full potential.  Join us on this transformative journey and make a lasting difference in the lives of those you serve. 

Learn from trusted Specialist Support Coordinator


Comprehensive Skill Development

Our support coordination training offers a comprehensive skill development program covering all the role’s essential aspects. 


Practical Case Studies and Exercises

We believe in providing practical, hands-on learning experiences.
Students will have the opportunity to work through some real cases their own.


Expert Guidance and Mentorship

Our training is led by experienced specialist support coordination professional who deeply understands the field. 

What's included


5x4 hour online training sessions


Shared knowledge with other support coordinators


Downloadable slides and resources


Ongoing Support through our Exclusive Facebook Group


5x4-hour Online Comprehensive Training


Shared knowledge with other support coordinators


Downloadable slides and resources


Ongoing Support through our Exclusive Facebook Group

This is for you

New Support Coordinators who want to build a solid foundation of knowledge and skills in the field.

Intermediate Support Coordinators looking to enhance their existing skills and take their career to the next level.

Professionals who are committed to ongoing learning and professional development in support coordination.

Those who want to stay updated with the latest industry trends, best practices, and strategies in support coordination.

This isn't for you

Experienced Support Coordinators who are already highly skilled and experienced in their roles.

Individuals who are not currently working or pursuing a career as a Support Coordinator.

Those who are not interested in professional development or advancing their skills in support coordination.

Individuals seeking a course that focuses on advanced or specialized topics beyond the scope of new and intermediate support coordinators.

Course Presenter

Ashlea Grimley

Ashlea is a highly experienced Specialist Support Coordinator in the disability sector, boasting fifteen years of expertise. With a Diploma in Disability, a Bachelor’s degree in Community and Human Services, and a Master’s in Social Work, Ashlea’s academic background is complemented by her extensive practical knowledge. She has built a stellar reputation for delivering exceptional support to individuals with complex psychosocial disabilities. Her dedication to helping individuals lead meaningful lives in the community is evident in her work. She collaborates seamlessly with providers, DCJ (Department of Communities and Justice), and NSW Health, actively seeking to minimize barriers and restrictions for those under her care.


A comprehensive understanding of the NDIS landscape further solidifies Ashlea’s expertise. She remains up-to-date with the latest changes and updates to the scheme, ensuring her knowledge is current and relevant. Her commitment to ongoing professional development allows her to navigate the intricacies of the NDIS, making her an invaluable resource in this field.


Ashlea’s passion for her work extends beyond her practice. As a course presenter, she confidently shares her knowledge and skills, assisting others in developing their expertise in NDIS Support Coordination. Her confidence in her ability to facilitate growth in this area makes her an excellent resource for individuals seeking to enhance their capabilities.

With over 15 years of dedication to the sector, I have had the privilege of supporting a wide range of individuals. My passion lies in working with those facing complex psychosocial disabilities, helping them forge meaningful lives within their communities. My desire for this course is to raise our sector and build a community of coordinators that can work together in harmony, not in competition

Frequently asked questions

Our Training Program for Support Coordinators is designed for new and intermediate professionals in support coordination. Whether you’re just starting your career or looking to enhance your existing skills, our program will provide valuable knowledge and insights to help you excel in your role.

Our comprehensive 4-hour sessions cover a wide range of topics relevant to support coordination. Some key areas include person-centred planning, navigating funding and service provider systems, housing plans, working with complex behaviours and psychosocial disabilities, building effective relationships, AAT process, conflict resolution, and documentation best practices.

Our training is primarily delivered through face-to-face workshops, allowing you to benefit from interactive sessions, real-time discussions, and hands-on activities.

No specific prerequisites exist for enrolling in our training programs. However, having a basic understanding of the support coordination field or related experience can be beneficial. Our program accommodates individuals at various stages of their professional journey.

Yes, upon successful completion of the training program, you will receive a certificate acknowledging your participation and the skills you have acquired. This certificate can serve as evidence of your commitment to professional development and can enhance your credibility in the field.

Absolutely! We believe in providing continuous support to our participants. After you complete the training program, you can access our exclusive Facebook Group to help you with any questions or challenges you may have while implementing the knowledge and skills acquired during the training.

Yes! Our Training Program for Support Coordinators provides networking opportunities to connect with fellow professionals in the field. You can engage in discussions, share experiences, and collaborate with like-minded individuals, fostering a supportive community that can further contribute to your professional growth.

Absolutely! We welcome organisations and agencies to enrol their Support Coordinators in our training program. We can also customise the training to cater to your organisation’s specific needs and requirements. Please contact our team to discuss the possibilities of group enrollment and tailored training solutions.

Enrolling in our training program is easy. Simply click on the “Enroll Now” button on our website and follow the instructions to complete the registration process. If you have any further questions or need assistance, please don’t hesitate to contact us, and we will gladly guide you through the enrollment process.

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Don't miss out on this opportunity to take your NDIS support coordination skills to the next level!