In cases where your situation is more complex, the NDIS may include Specialist Support Coordination in your plan. This is a higher level of support that addresses the barriers in your environment that make it difficult to use your plan effectively. It is provided by a Specialist Support Coordinator with expertise in medical, psychological, social services, or related fields.
At Support Agency, we help you work through the complexities of your situation, ensuring you understand your NDIS plan and can make the most of it.
Our Specialist Support Coordinators can:
Reduce the need for ongoing support so you can live more independently
Work with you to identify barriers in your support environment and create strategies to minimise them
Maintain transparent, positive relationships with your service providers — including doctors, therapists, and carers
Ensure you fully understand your NDIS plan and how to apply it to your daily life
Oversee the consistent delivery of your services across multiple providers
Specialist Support Coordination is designed for NDIS participants who:
Have complex or high-intensity needs
Face significant barriers in using their NDIS plan effectively
Require multi-agency or multi-provider collaboration
Experience crisis situations or unstable living arrangements
01
Check Your Plan
Specialist Support Coordination must be specifically funded in your NDIS plan.
02
Submit a Referral
Complete our Referral Form or send us a message.
03
Comprehensive Assessment
We review your current supports, risks, and environment.
04
Stabilisation Plan
We coordinate providers to address urgent needs and reduce risks.
05
Long-Term Support Strategy
We build a sustainable plan that ensures your supports remain effective.
Overcome barriers preventing you from using your plan
Coordinate multiple services and providers
Reduce crisis situations through stabilisation strategies
Build sustainable, long-term support systems
Develop independence and resilience
Both services are similar in terms of helping you understand how the NDIS system works and how to maximise the use of your plan. The only significant difference between the two is that Specialist Support Coordination is also tailored to address the barriers that hold you back from accessing, implementing or using your plan.
Specialist Support Coordination is available until the difficulties of your situation in implementing and using your plan are properly addressed. Our goal as your specialist support coordinator is to reduce your need for support and help you take back control of your life so you can do future planning of needs and goals.
Our job as your specialist support coordinator is to address all the complexities of accessing your NDIS plan to the best of our abilities but the decision on how or where to use your plan is always yours to take. This will allow you to live more independently.