Trusted NDIS Provider Serving NSW
4.8Top Rated Serviceverified by TrustindexTrustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Finding an NDIS provider who truly understands your local community is essential for achieving your goals. Support Agency is a registered NDIS provider delivering high-quality, mobile support services across Sydney and regional NSW.
We believe that location should not be a barrier to exceptional care. Whether you are in the city, the suburbs, or semi-rural regions, our team of Specialist Support Coordinators, Psychologists, and Behaviour Support Practitioners can help to you.
Where Our Support Services Are Available

Why Choose Support Agency?
Local Expertise Across NSW
Support tailored to communities across Hawkesbury, Wollongong, Greater Western Sydney, Nepean, and the Hills District.
Qualified
Professionals
Our team brings strong experience across behaviour support, support coordination, psychology, and music therapy.
Team-Based Support
We work closely with families, providers, and all stakeholders to ensure everyone is aligned and working toward the participant’s goals.
Accessible Services
Whether you live in a regional pocket of NSW or a busy urban area, you can access assessments and services from a team that meets you where you are.
Our services
Guiding you every step of the way
Behaviour Support
Psychology Services
Music Therapy
Improved Relationships Funding
Support Coordination
Support Coordination
Specialist Support Coordination
What our clients say about us
4.8Top Rated Serviceverified by TrustindexTrustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Helena Hall
6 months ago
Ashlea is my daughter’s coach. She is fun and enthusiastic. She brings out the best in each member of the team by her gentle and encouraging instruction. She is constant, committed and loves what she does. 100% on Team Ash.
Riya Saini
9 months ago
I had a really great placement experience at Support Agency. The team is kind, approachable, and genuinely passionate about doing the best for their participants. Their care is thoughtful, person-centred, and driven by real compassion, which is clear in everything they do. Thanks to Nikki and Ashlea and to the rest of the team, for being so welcoming and supportive. I learnt so much during my time here.
Heath Nolan
1 year ago
Fantastic people who really care, cannot fault their enthusiasm and determination in any tasks asked. Extremely happy
Terry Jacobsen
1 year ago
Before being put in contact with Support Agency 3 years ago, I was totally frustrated by the lack of system knowledge and inertness of the support workers at a local firm I had engaged. The move across to Support Agencies has been transformational for both myself and my brother. Each professional there has been very competent and proactive in seeking to assist my brother.
Dean Walsh
1 year ago
As an NDIS participant, I've been working with Support Agency since 2023. My Support Coordinator and other members of the team there, have always been incredibly helpful, supportive and pro-active to my access needs. They've really helped me through some very tough times this past 2 years. Very thankful to have found them.
Rachelle
1 year ago
Support agency was government given after horrific experiences with other companies. This agency goes above and beyond there duty of call... they service delivery is of the highest standard while personally talking the time to professionally know you... your not just a number... your a valued person and the kind ness and care is truly humbles my heart that needs saftey. I have very complex disabilities and they know me inside out and advocate to ensure i am understood with the correct stafolding of staff needed for stability and recovery. If you love your participate... i encourage you to reach out. You will be safe... you will get the care you need and deserve... more importantly you will build solid rapport and build trust. Take care and contact them... you have nothing to loose and everything to gain...
Ashley Collins
1 year ago
Been such a wonderful experience with Ashlea and the team in spring a participant into one of our SIL homes in NSW!
Rebecca Lewis
1 year ago
I’ve had the privilege of seeing the positive impact Rebecca has had on a loved one of mine. Her warmth, professionalism, creativity, and love of music and self-expression have been such a steady and positive influence, helping my loved one navigate complex emotions, find their voice, and work through some profound feelings of loss and grief. We’re deeply grateful that she’s part of our team. 💜💙💛
Craig
1 year ago
Vicki, from The Support Agency and in fact the whole team have been an absolute pleasure to work with. They not only support my daughter but in fact our whole family. Contacting The Support Agency and using their services was one of the best decisions we have made as we navigate the NDIS. I highly recommend The Support Agency.
Richard Beirne
1 year ago
I've been a client of Support Agency for approx 2yrs. I've always found the staff, in particular Vicki and Jaimie, who I work with mainly to be extremely supportive and encouraging of me and helping me to achieve my goals.