
Our experienced Behaviour Support Practitioners work collaboratively with children, adults, families and support teams to understand behaviours of concern and develop practical, person-centred strategies that support quality of life. We provide in-person Behaviour Support across Greater Western Sydney, Nepean, Hawkesbury, the Hills District and Wollongong.
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Positive Behaviour Support (PBS) is a person-centred approach that aims to improve quality of life by understanding the purpose of behaviours of concern and developing practical strategies that support the participant’s individual needs.
Rather than focusing only on changing behaviour, Positive Behaviour Support considers the participant’s strengths, environment, communication, relationships and everyday experiences to identify strategies that promote meaningful participation and reduce the need for restrictive practices where appropriate.
At Support Agency, our Behaviour Support Practitioners work collaboratively with participants, families, carers and other professionals to develop supports that are practical, evidence-informed and tailored to each person’s goals.
Positive Behaviour Support may assist participants to work towards goals related to:
Understanding behaviours of concern
Developing communication strategies
Supporting emotional regulation
Increasing independence in everyday activities
Building positive relationships
Improving community and daily involvement
Reducing the use of restrictive practices where appropriate
Supporting quality of life

Lisa is a registered psychologist and Behaviour Support Practitioner with extensive experience supporting participants with complex support needs. She works collaboratively with participants, families and support teams to develop person-centred, evidence-informed strategies that support meaningful outcomes and improved quality of life.

Bec has more than 25 years’ experience in the disability sector and has been a Registered Music Therapist for over 20 years. As both a Behaviour Support Practitioner and Registered Music Therapist, she provides person-centred, strengths-based support tailored to each participant’s individual goals.

Sinéad holds a Bachelor of Science (Honours) in Psychology and has experience supporting children and adults with additional needs across education and community settings. She is committed to providing person-centred support that promotes participation, wellbeing and meaningful outcomes.

Jaime holds a degree in Social Science (Psychology and Criminology) and has experience supporting people with disability through community services. She is passionate about creating supportive environments where participants feel heard, respected and empowered to achieve their goals.

Kellie-Anne holds a Bachelor of Psychological Science and is completing a Postgraduate Diploma in Psychology. She works collaboratively with participants, families and support teams to deliver evidence-informed, person-centred support that promotes independence and quality of life.
A Behaviour Support Practitioner works with participants and the people involved in their support to better understand behaviours of concern and identify strategies that improve quality of life.
This may include:

Positive Behaviour Support may be suitable for:
Support is tailored to each participant’s individual circumstances, goals and support needs.

A Behaviour Assessment helps identify the factors that may contribute to behaviours of concern.
The assessment considers information gathered through observations, discussions with participants and support networks, and other relevant information to develop practical recommendations.
Assessment findings may be used to inform a Positive Behaviour Support Plan and guide ongoing supports.
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We take the time to understand the participant’s goals, support needs and current circumstances.
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Where appropriate, we complete a comprehensive Behaviour Assessment to better understand behaviours of concern.
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Strategies are developed collaboratively and tailored to the participant’s strengths, goals and environment.
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Strategies are introduced with support for participants, families and support teams.
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Support plans are reviewed regularly to ensure they continue to meet the participant’s changing needs and goals.
Our Behaviour Support Practitioners provide person-centred, evidence-informed support that focuses on each participant’s individual goals.
✓ Individualised Positive Behaviour Support
✓ Collaborative practice
✓ Practical, strengths-based strategies
✓ Evidence-informed approaches
✓ Ongoing review and monitoring
✓ Working alongside participants, families and support teams
Support Agency is an approved supplier for Specialist Behaviour Support under the NSW Department of Education’s SCM5604 Specialist Allied Health and Behaviour Support Provider Scheme.
NSW public schools can contact our team to discuss Behaviour Support requirements, service availability and the referral process.
We provide in-person Behaviour Support for childern and adults across the following regions.
Positive Behaviour Support is a person-centred approach that aims to improve quality of life by understanding behaviours of concern and developing practical strategies that support the participant’s goals.
Positive Behaviour Support may be funded through the NDIS where it is considered reasonable and necessary and aligns with a participant’s plan and goals.
Positive Behaviour Support may be funded through the NDIS where it is considered reasonable and necessary and aligns with a participant’s plan and goals.
A Behaviour Assessment helps identify the factors contributing to behaviours of concern and provides recommendations that may inform ongoing supports and planning.
Yes. Families, carers and support teams play an important role in Positive Behaviour Support. Collaboration helps promote consistency across different environments and everyday activities.
Contact our team to discuss your goals and support needs. If Positive Behaviour Support is appropriate, we’ll guide you through the next steps.